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In this policy we want to tell you who we are, what data we process about you, why we collect it, what we use it for and how we protect it, care for it and retain it. Why? Because your privacy is important to us.
To make this policy more user-friendly, we use “we”, “us”, “our” etc. to mean our company, TripDoodler ApS. When we refer to “you”, we mean you as a user of our website, e.g. when you request a demo, ask for a compliance check, ask to be contacted, sign up for our newsletters, sign up for our service, register yourself as a business user in our product, etc.
When we talk about our “website” we mean https://tripdoodler.com, including other sites we own and operate, e.g. tripdoodler.com, app.tripdoodler.com. On our website, in our emails, and on our social-media profiles, we have links to websites that aren’t ours.
This policy doesn’t cover how those websites/companies process your data. We encourage you to read the privacy notices on the other websites you visit. We are the data controller for the personal data we process about you in accordance with this policy. You can read more about what that means on the EU’s GDPR portal.
When you sign up for our newsletters or our product, we collect the following data about you: Your name, email, location, phone number and image.
We also collect information related to your sign-up, e.g. when you accepted our terms & conditions, when you viewed and e.g. read our privacy policy and when you asked to receive email marketing.
Consumer Data: When you sign up for our product, we collect the following information about you: Your name, email, your telephone/mobile number, location and email address. We also collect information about when you accepted our terms & conditions, when you viewed and e.g. read our privacy policy etc.
We also collect information about how you use our product. We collect the information you provide us when we do a compliance check and when you contact us for support. Here are more examples of what we mean by “consumer data” and the type of additional data we collect: what changes you made to e.g. your trips." into "what changes you made to e.g. your rating of a business.
This data also includes other types of interactions you will have with us and our service, e.g customer support, account and product setup, user interviews, UX research, customer feedback etc. When you visit our website, our servers may automatically log the standard data provided by your web browser.
It includes your computer’s Internet Protocol (IP) address, your browser type and version, your user agent, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
We use your data for these purposes:
• To deliver our services to you,
• To ensure that you can log into our product, incl. giving you access to your account,
• Identify you as a user when you log into our product and log and save the actions you take when you use our product,
• Improve or modifying our website, our services, including our widgets, and products to you,
• Respond to your questions and provide you with customer service and support, including sending service related messages to you,
• Send you newsletters, carry out a compliance check, provide you with offers and send you different types of marketing material,
• Comply with legal obligations and requirements, requests from public and governmental authorities, relevant industry standards and our internal policies and protect our operations and our rights,
• Engage in various internal business purposes, i.e data analysis, audits, developing new products and services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities,
We may also use your data in other ways but we will inform you about these purposes when we collect your data.
We do not sell or rent your data to marketers or third parties.
We process your data based on the following legal grounds:To perform our contract with you (see Article 6.1.b of the GDPR).
• To comply with our legal obligations (see Article 6.1.c of the GDPR), including the Danish Marketing Practices Act, etc.
• To pursue legitimate business interests of our own related to operating our website and providing our services to you, or to pursue the legitimate interests of third parties as long as your interests and fundamental rights do not override those interests (see Article 6.1.f of the GDPR).
• For the establishment, exercise or defence of legal claims, where necessary (see Article 9.2.f of the GDPR).
• Some of these grounds for processing your data overlap, so there may be several reasons that justify us processing your data.
• When you have expressly given your consent to us to process your data (see Article 6.1.a of the GDPR), e.g. when subscribing to our newsletters, you are free to withdraw your consent at any time.
• If you withdraw your consent, we might still have the right to process your information if it is required or justified by the legal grounds above.
• If you would like more information about our legal basis for processing your data, please contact us (see our details elsewhere in this policy).
We use specific companies to help us deliver our services to you, such as sending out newsletters and running our website.
These third-party companies are sub-processors, which means that they are not entitled to use the data for their own purposes. We have contracts with them that mean that they cannot do anything with your personal information unless we have instructed them to do it.
They must not share your data with any organisation apart from us. They will hold it securely and keep it for the period we tell them to. Here are a list of some of the sub-processors we use:
STANDOUT ApS
Registration number: 32880088
København S, Danmark
Njalsgade 21 G, 3.
2300 København S
We use reasonable organisational, technical and administrative measures to protect your data within our company.
The Internet is not a 100% secure environment and that means we cannot guarantee the security of the data you transmit to us.
Emails sent via the Internet might not be encrypted, so we advise you not to include any confidential information in your emails to us.
The length of time we keep your data depends on the type of data we are processing and why we are processing it.
We keep your data for as long as you are subscribed to our newsletters, email marketing, etc.
If you ask us to unsubscribe you, we will keep your data for 24 months after your request so we can show that we have honored your request, and to make sure that you aren’t receiving our email marketing and newsletters.
If we have collected publicly-accessible information about you for the purpose of being able to carry out marketing activities, we will keep that data for as long as the relevant activity continues, and for two years.
We will keep your personal data as long as necessary for the purposes of the course, event or seminar in question, and for evaluating them.
We will keep your data about your sign-up and registration as long as you have an account with us, so that we can fulfill our legal obligations.
If you will ever want your data to be deleted please kindly let us know. If you are employed by one of our customers, we will keep your data as long as we have a business relationship with that customer.
We will keep your data for as long as necessary for the purpose or purposes for which they are being processed.
As a general rule, data will be kept for as long as you use our product or have an account with us plus 1 years following the conclusion of your account / customer relationship with us.
Special circumstances or legal requirements may mean that these periods may be shorter or longer, e.g. for us to comply with legal requirements for the erasure or keeping of data.
You have rights we want to make you aware of. Your rights will depend on our reason for processing your data.
You can always ask us to correct information you think is inaccurate and you can also also ask us to complete information you think is incomplete.
You can also ask us to erase your personal information in certain circumstances.
You have the right to ask us to restrict the processing of your information in certain circumstances and the same goes for your right to object to processing.
This only applies to information you have given us. You have the right to ask us to transfer the information you gave us to another organisation, or to give it to you.
This right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.
The easiest way to exercise your rights is to email us at hello@tripdoodler.com
We have one month to respond to you. You can always lodge a complaint with a relevant data-protection authority, for example the Danish Data Protection Agency (www.datatilsynet.dk)I
If you have subscribed to our newsletters or asked to receive marketing material from us, you can always unsubscribe. We include a link in all of these emails that you can use to easily unsubscribe.
You can also unsubscribe by sending us a request by email to marketing@tripdoodler.com or support@tripdoodler.com ?
Here is our company information:
TripDoodler ApS
Vesterbrogade 189, 3.
1800 Frederiksberg, Denmark
Company registration number: 40689036
You can always write to us at: hello@tripdoodler.com or call us at +45 53590100
Sometimes we need to make changes to this policy to reflect our current practices.
We will take reasonable steps to let you know about changes via our website.
If you are a registered user, we will notify you by email if significant changes are being made to the policy.
We will use the contact details you gave us, when you signed up.
You are responsible for keeping those details up to date.If you continue to use our website or services after notification of changes to this policy, we will treat that as your acceptance of those changes.
This policy is effective from January 19, 2021.
In this cookie policy you can read about
- how we use cookies,
- the types of cookies we use,
- for how long they work and for what purposes they are used,
- how to change your cookie settings and opt-out, and
- Who are we and how can you contact us.
When we use words like "us", "we", "our" we mean TripDoodler ApS. You can find our company details below. We are the data controller of the data collected through the use of cookies on our website.
Our website is https://tripdoodler.com/, incl. our sub-domains, we own and operate.
When we refer to "you" we mean you as a user or visitor of our website.
This policy is part of our privacy policy. Our use of cookies may include processing of your personal data and we therefore recommend that you read our privacy policy, which can be found here https://tripdoodler.com/privacy-policy/.
Consent
By accepting our use of cookies, apart from necessary cookies, you consent to our use of cookies as described under "Types of cookies and how we use them" below. You may at any time change or withdraw your cookie consent - See the section "How you can change your cookie settings, incl. opting out" below.
What do I need to know about cookies?
There are different types of cookies and they are used for different purposes.
Below you can read about what a cookie is, the difference between first and third party cookies and session cookies vs. persistent cookies and what types of cookies we use on our website and why.
What is a cookie?
A cookie is a small piece of data that a website stores on your device when you visit it and which is then read when you later revisit the site. The word "cookies" in this policy and the consent also refers to other forms of automatic collection of data, e.g. Flash-cookies (Local Shared Objects), Web Storage (HTML5), Javascripts or cookies placed by other software.
A cookie may contain information about the website itself, a unique identifier that allows the site to recognise your web browser when you return to the website, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.
The word "cookies" or "cookie data" also covers information about IP and MAC addresses and other information about your device collected by said technologies.
Cookies are used to enable certain features (e.g. logging in), to track site usage (e.g. analytics), to store your user settings (e.g. timezone, notification preferences), and to personalise your content (e.g. advertising, language).
Session cookies vs. persistent cookies
Session cookies only last as long as your online session. This means that they will disappear from your computer or device when you close your browser. They are therefore also sometimes referred to as temporary cookies. Typically, session cookies are used to remember what a user put in their basket when they are browsing a website.
Persistent cookies are different. These cookies are sometimes called permanent cookies. They will stay on your computer or device after you close your browser. These types of cookies will expire according to the time specified in the cookie. You can see the specific duration of each persistent cookie below.
What’s the difference between first and third party cookies?
First party cookies are cookies that are set by the website that you are visiting and it's only this website that can access and read these cookies.
Third party cookies are set by someone other than the owner of the website you’re visiting. As an example, some pages have content from other sites like YouTube. YouTube may set their own cookies on your browser when you play the video from YouTube. Cookies set by other sites and companies (i.e. third parties) can be used to track you on other websites that use the same third-party service.
We may engage third parties to assist with maintenance, operation, creation or functionality of our website, e.g. analytics providers and content partners. We grant these third parties’ access to selected information to perform specific tasks on our behalf.
We are, as a main rule, joint controller with providers of third-party cookies for the collection of personal data via such cookies and the disclosure to the provider. The provider of third-party cookies is data controller for the processing taking place after receiving the personal data from us. You can read more about the extent of our joint controllership with providers of third-party cookies in our privacy policy.
We recommend reading the provider's privacy policy which can be found through links in the tables below, where you can also see which cookies on our website are first party cookies and third-party cookies.
Necessary cookies
Necessary cookies are required for the basic functionality of our website to work. We use necessary cookies to make it possible for you to only have to enter your username and password once during a visit to our website.
We also use necessary cookies to help with ensuring that you are given the option to accept or reject cookies, block non-necessary cookies from working until you give consent, and remember your cookie settings and choices. The cookies also help keep track of, if, and when, you gave consent to analytical cookies, T&Cs and email marketing.
Necessary cookies are also used for payment processing.
It's not necessary to accept nor possible to reject the use of necessary cookies as they are core for the functionality of our website.
Here are the necessary cookies we use, what we use them for, the specific cookies providers and each cookie’s duration:
The cookies from Legal Monster help to ensure that you are given the option to accept or reject cookies, block non-necessary cookies until you give consent and remember your cookie settings and choices. The cookies also help to remember if and when you gave consent to a category of cookies, our privacy policy, T&Cs and email marketing.
Read cookie provider's privacy policy
Keeps the user identified properly across Cloudflare instances, speed up page load times and helps improve security of the website
Read cookie provider's privacy policy
Bubble is a visual programming language, a no-code development platform and an application platform as a service
Read cookie provider's privacy policy
Google specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware.
Read cookie provider's privacy policy
Stripe offers payment processing software and application programming interfaces for e-commerce websites.
Read cookie provider's privacy policy
Analytical cookies
Analytical cookies gather statistics. We use this information to make our website even better. The information collected via the analytical cookies track how you use our website during your visit. It helps us understand visitor usage patterns, identify, and diagnose problems or errors you may encounter, and make better strategic decisions in improving the website experience.
We will only set analytical cookies on your device if you give us your consent.
Here are the analytical cookies we use, what we use them for, the specific cookie providers and each cookie’s duration:
These cookies are used to track views of embedded videos and keep statistics of what videos the user have seen.
Read cookie provider's privacy policy
Hotjar Ltd. provides web analytics tools help customers analyze traffic data.
Read cookie provider's privacy policy
Google specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware.
Read cookie provider's privacy policyGoogle Analytics privacy profile
Marketing cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns, and the quality of content presented to you. These cookies may be set by the website you’re visiting (first party) or by third-party services. Marketing cookies set by a third-party service may be used to track you on other websites that use the same third-party service.
We only set marketing cookies on your device, if you give us your consent.
Here are the marketing cookies we use, what we use them for, the specific cookie providers and each cookie’s duration:
Youtube is an online video-sharing platform
Read cookie provider's privacy policy
PixelyourSite Professional is a complex tracking tool for WordPress, managing the Facebook Pixel (now the Meta Pixel), Google Analytics, Google Ads Remarketing, Pinterest Tag, Bing Tag, the TikTok Tag, and virtually any other script.
Read cookie provider's privacy policy
Facebook is a social media network that allows users to share posts and photos with friends
Read cookie provider's privacy policyFacebook Inc. privacy profile
Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our website [or opened an email that we have sent them]. This allows us, for example, [to monitor the traffic patterns of users from one page within our website to another, to understand whether you have come to our website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns].
As part of our cookie solution, we always ask for your consent to cookies, except for necessary cookies, before placing cookies on your device.
We also always give you the option to change your consent. If you at one point gave consent to non-necessary cookies on our website, you can always change which cookies you will give consent to. Just look for the shield on our website. If you press the shield, your cookie settings will appear, allowing you to always change your settings and reject cookies.
It's also possible to instruct your browser to refuse cookies from our website. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether, or to notify you when a website is trying to set or update a cookie. If you use multiple browsers and wish to block cookies or change or withdraw your consent, remember to do this in all browsers.
If you browse websites from multiple devices, you may also need to update your settings on each individual device.
Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content on the site.
How often will we update this Cookie Notice?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the bottom of this Cookie Policy indicates when it was last updated.
Who are we and how can you contact us?
Here is our company information:
TripDoodler ApS
Vesterbrogade 189
1800
Frederiksberg C
Denmark
Company registration number (also known as a cvr.-nr in Denmark): 4068903
You can always write to us at: hello@tripdoodler.com or call us at +53590100
This policy is effective from 2023-02-17 09:04:02 +0000